Introduction
Welcome to Warm Trail Balance ("we," "our," or "us"). This Privacy Policy describes how we gather, use, disclose, and protect your information when you visit our website.
If you have questions about this policy or our practices, contact us via the contact page or call at +41 44 552 12 34.
Information We Collect
Information You Provide
We collect information that you voluntarily share when you:
- Submit the contact form on our site
- Sign up for updates (if available)
- Reach out to us directly
This information may include:
- Name
- Email address
- Location (if you provide it)
- Any other details you choose to include in your message
Information Automatically Collected
When you visit our site, we may automatically collect certain details about your device and usage, such as:
- Browser type and version
- Operating system
- IP address (where applicable, anonymized)
- Pages viewed and time spent on pages
- Referring website addresses
- Date and time of your visit
How We Use Your Information
We utilize the information we collect to:
- Respond to your inquiries and communicate with you
- Provide updates if you subscribe
- Enhance our website and content
- Analyze usage patterns and trends
- Protect against malicious, deceptive, fraudulent, or illegal activity
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a site. They are widely used to help websites run smoothly and to provide information to site owners.
Types of Cookies We Use
Managing Cookies
When you first visit our site, you may see a cookie consent banner. You can choose to accept, decline, or customize optional cookies (where available).
You can also manage cookies through your browser settings. Disabling certain cookies may affect site functionality.
Third-Party Services
Our site may include links to external websites and services. We do not control the content or privacy practices of those third parties. We encourage you to review their privacy policies.
Examples of Services We May Use
- Google Fonts: For typography. Google Privacy Policy
- Third-party image providers: For illustration images used across the site.
Data Retention
We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer period is required or allowed by law.
- Contact submissions: Kept for a limited period to follow up
- Subscriptions (if used): Until you unsubscribe
- Cookie preferences: Stored for a limited period based on consent
- Analytics data: Retained in anonymized form where applicable
Your Rights
Based on your location, you may have certain rights regarding your personal information, such as access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable.
To exercise these rights, please contact us through the contact page or call +41 44 552 12 34. We will reply within a reasonable timeframe.
Data Security
We implement reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our site is not intended for children under 16 years old. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, please contact us.
International Data Transfers
Our site is operated from Switzerland. If you access our site from outside Switzerland, your information may be transferred to, stored, and processed in Switzerland or other countries where service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date at the top.
Contact Us
If you have questions about this Privacy Policy or data practices, please contact us:
Anna Keller
Warm Trail Balance
Zurich, Switzerland
Phone: +41 44 552 12 34
We will strive to respond within a reasonable timeframe.